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Frequently Asked Questions

Find answers to common questions about Classroom Pulse, behavior tracking, pricing, and more.

Getting Started

What is Classroom Pulse?

Classroom Pulse is a comprehensive behavior tracking and FBA data collection platform designed for educators. It helps teachers, BCBAs, and special education teams systematically collect behavioral data, identify patterns using AI, and generate professional reports for FBAs and BIPs. The platform features voice data entry, offline support, and real-time analytics.

How do I get started with Classroom Pulse?

Getting started is easy: 1) Sign up for a free account at classroompulse.io/register, 2) Add your first student in the Students section, 3) Set up the behaviors you want to track, 4) Start logging data using Quick Log or voice entry. The free tier includes 3 students and all core features, so you can fully explore the platform before upgrading.

Is there a free trial?

Yes! Classroom Pulse offers a free tier that includes up to 3 students, ABC data collection, basic analytics, and report generation. No credit card is required to sign up. The free tier lets you fully experience the platform before deciding if you need more students or advanced features.

Do I need special training to use Classroom Pulse?

No special training is required. Classroom Pulse is designed to be intuitive for educators. Most users are logging their first data within 15 minutes of signing up. We also provide video tutorials, a comprehensive help center, and live chat support for any questions.

Does Classroom Pulse work offline?

Yes! Classroom Pulse is a Progressive Web App (PWA) that works offline. You can log behavior data even without internet connection, and it automatically syncs when you reconnect. This is perfect for classrooms with unreliable WiFi or when you need to collect data in different locations.

Features & Functionality

What is voice data entry?

Voice data entry lets you log behavior incidents by speaking instead of typing. Simply tap the microphone button, describe what happened, and Classroom Pulse automatically captures the behavior, antecedent, and consequence. This allows you to log complete ABC data in under 10 seconds while keeping your eyes on your students.

What types of data can I collect?

Classroom Pulse supports multiple data collection methods: ABC (Antecedent-Behavior-Consequence) data, frequency/event recording, duration recording, interval recording, and intensity ratings. You can also track replacement behaviors, set up target/replacement behavior pairs, and collect data on multiple behaviors simultaneously.

How does the AI analysis work?

Classroom Pulse uses AI (powered by Gemini 2.0) to analyze your behavior data and identify patterns. The AI can detect common triggers, suggest potential behavior functions, identify time-based patterns, and provide intervention recommendations. All AI suggestions should be reviewed by qualified professionals before implementation.

Can I generate FBA and BIP reports?

Yes! Classroom Pulse can generate professional FBA summary reports based on your collected data. Reports include behavior definitions, baseline data, ABC analysis, function hypothesis, and intervention recommendations. You can export reports as PDFs for IEP meetings and documentation.

Can multiple staff track the same student?

Currently, Classroom Pulse is optimized for individual teacher use, prioritizing fast, simple data entry for busy classroom environments. While you can share login credentials within a team, the platform is designed for single-user efficiency rather than complex multi-user collaboration.

Pricing & Plans

How much does Classroom Pulse cost?

Classroom Pulse offers three tiers: Free ($0/month for up to 3 students), Essential ($14.99/month for up to 15 students), and Professional ($39.99/month for up to 30 students with advanced AI features). We also offer custom District plans for schools and districts with volume pricing.

What is included in the free tier?

The free tier includes: up to 3 students, ABC data collection, Quick Log, basic analytics and graphs, report generation, offline support, and email support. It provides full functionality for educators with small caseloads or those wanting to evaluate the platform.

What additional features do paid plans include?

Essential ($14.99/mo) adds: 15 students, enhanced AI insights, goal tracking, and priority support. Professional ($39.99/mo) adds: 30 students, advanced AI analysis, custom behavior libraries, BIP progress monitoring, data export, and phone support.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time with no cancellation fees. Your subscription will remain active until the end of your current billing period. Your data remains accessible, and you can downgrade to the free tier to maintain access to up to 3 students.

Do you offer discounts for schools or districts?

Yes! We offer volume discounts for schools and districts purchasing multiple licenses. District plans include additional features like admin dashboards, bulk student management, and dedicated support. Contact sales@classroompulse.io for a custom quote.

Data Security & Compliance

Is Classroom Pulse FERPA compliant?

Yes, Classroom Pulse is fully FERPA compliant. We implement technical safeguards, administrative procedures, and policies to protect student education records. We sign Data Privacy Agreements (DPAs) with schools and districts, and we never sell student data or use it for advertising.

How is student data protected?

Student data is protected with multiple security measures: 256-bit AES encryption for data at rest, TLS 1.3 encryption for data in transit, secure Firebase infrastructure (SOC 2 Type II certified), role-based access controls, regular security audits, and automatic data backups.

Where is data stored?

All data is stored in Google Cloud Platform data centers located in the United States. Google Cloud maintains SOC 2 Type II, ISO 27001, and other compliance certifications. We do not transfer data outside the US without explicit consent.

Can I delete student data?

Yes, you can delete individual student records at any time. Deleted data is permanently removed from our systems within 30 days. For school or district accounts, administrators can manage data retention policies. We also honor data deletion requests under FERPA and COPPA.

Do you have a Data Privacy Agreement (DPA)?

Yes, we provide Data Privacy Agreements for schools and districts. Our DPA covers FERPA requirements, data use limitations, security measures, breach notification procedures, and data deletion terms. Contact support@classroompulse.io to request a DPA.

FBA & BIP Questions

What is a Functional Behavior Assessment (FBA)?

A Functional Behavior Assessment (FBA) is a systematic process to understand why a student engages in challenging behaviors. It identifies the function (purpose) the behavior serves, such as escape, attention, access to items, or sensory stimulation. This understanding guides the development of effective interventions.

What is a Behavior Intervention Plan (BIP)?

A Behavior Intervention Plan (BIP) is a formal document that outlines strategies to address challenging behaviors identified through an FBA. It includes prevention strategies, replacement behaviors to teach, response procedures, and data collection methods to monitor progress.

How does Classroom Pulse help with FBAs?

Classroom Pulse streamlines FBA data collection by making it easy to record ABC data, track behavior frequency and patterns, and identify potential functions. The AI analysis helps identify patterns and suggests potential behavior functions, which can inform your FBA hypothesis.

Can non-BCBAs use Classroom Pulse for FBAs?

Yes, teachers and other educators can use Classroom Pulse for FBA data collection. However, formal FBA reports should be reviewed by qualified professionals (BCBA, school psychologist, or special education specialist) before making placement or intervention decisions.

What are the four functions of behavior?

The four functions of behavior are: 1) Escape/Avoidance - avoiding something unpleasant, 2) Attention - gaining social attention from others, 3) Access to Tangibles - obtaining preferred items or activities, 4) Automatic/Sensory - the behavior itself is reinforcing. Understanding function is key to effective intervention.

Technical Support

What devices does Classroom Pulse work on?

Classroom Pulse works on any device with a modern web browser: smartphones (iOS/Android), tablets (iPad, Android tablets), laptops, and desktop computers. As a Progressive Web App, you can add it to your home screen for an app-like experience without downloading from an app store.

Why should I add Classroom Pulse to my home screen?

Adding Classroom Pulse to your home screen enables offline functionality, faster loading, and an app-like experience. On iOS, use Safari and tap Share > Add to Home Screen. On Android, use Chrome and tap the menu > Install App or Add to Home Screen.

How do I reset my password?

To reset your password: 1) Go to classroompulse.io/login, 2) Click "Forgot Password", 3) Enter your email address, 4) Check your email for a password reset link, 5) Click the link and create a new password. If you dont receive the email, check your spam folder or contact support.

Data is not syncing - what should I do?

If data is not syncing: 1) Check your internet connection, 2) Try refreshing the page, 3) Log out and log back in, 4) Clear your browser cache, 5) Try a different browser. Data entered offline is stored locally and will sync automatically when connection is restored.

How do I contact support?

You can reach our support team through: Email (support@classroompulse.io), Live chat (available in the app), Help Center (classroompulse.io/help), or for Professional/District plans, phone support during business hours. We typically respond to emails within 24 hours.

Still have questions?

We're here to help. Reach out and we'll get back to you as soon as possible.

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FAQ - Classroom Pulse | Behavior Tracking Questions Answered | Classroom Pulse