Crisis Management Plan

📋 Student Information

Student Name *

Date of Birth

Photo ID Location

Medical Conditions

Primary Contact

Secondary Contact

📊 Crisis Level Definitions

LEVEL 1: PRE-CRISIS

Warning Signs:

Response: De-escalation

LEVEL 2: ESCALATION

Behaviors:

Response: Crisis Team

LEVEL 3: CRISIS

Emergency:

Response: 911 + Admin

✋ De-escalation Protocol (Level 1)

🟢 Step-by-Step De-escalation

Remain Calm: Use low, slow voice. Keep body language non-threatening.
Create Space: Give student physical space (3-6 feet). Remove audience if possible.
Listen Actively: "I can see you're upset. Help me understand what's wrong."
Offer Choices: "Would you like to take a break or talk about this?"
Use Calming Strategies: Breathing exercises, sensory tools, preferred activities.
Document: Note triggers, interventions used, and outcome.

✅ DO

Stay calm and patient
Use student's name
Speak slowly and clearly
Give wait time for responses
Validate feelings
Offer breaks or space
Use preferred calming strategies

❌ DON'T

Raise your voice
Make sudden movements
Touch without permission
Give ultimatums
Argue or negotiate
Make threats
Corner the student

👥 Crisis Team Response (Level 2)

⚠️ IMMEDIATE ACTIONS

Call for crisis team using code:
Clear other students from area
One staff member maintains visual supervision
Document everything

Crisis Team Members

Name	Role	Contact	Location

📞 Communication Script for Crisis Call

"This is [Your Name] in [Location]. I need the crisis team for [Student Name]. Current situation is Level 2. The student is [brief description]. Please send [specific team members needed]."

🚨 EMERGENCY RESPONSE (Level 3)

🚨 CALL 911 IMMEDIATELY IF:

Student has a weapon
Serious injury has occurred or is imminent
Student has left campus and is in danger
Threats of serious violence
Medical emergency

📱 911 Call Script

"This is [Your Name] at [School Name] located at [Address]. We have a behavioral crisis with a student. [Describe situation briefly - injury, weapon, threat] The student is [age] years old. We need [police/ambulance] immediately. I will meet responders at [specific entrance]."

After Calling 911:

Notify Administrator

Call Parent/Guardian

Secure Area/Lockdown

Assign Staff to Meet Responders

Gather Student Information

Document Everything

⚡ Specific Behavior Response Protocols

Physical Aggression Response

Self-Harm Response

Elopement/Running Response

Property Destruction Response

🏠 Safe Spaces & Calming Resources

Primary Calm-Down Space

Alternative Safe Space

Sensory Tools Location

First Aid Kit Location

Student-Specific Calming Strategies

📝 Post-Crisis Procedures

Immediate Post-Crisis (First 30 minutes)

Check for injuries (student & staff)

Ensure environment is safe

Confirm student is stable

Complete required notifications

Begin documentation

Quick staff debrief

Within 24 Hours

Complete incident report

Parent/Guardian conference

Team debriefing meeting

Review crisis plan effectiveness

Check staff wellness/support needs

Create re-entry plan for student

📋 Documentation Requirements

Required Documentation Forms

Incident Report Form

Physical Intervention Form (if applicable)

Injury Report (if applicable)

Witness Statements

Parent Notification Log

Administrator Report

Documentation Must Include:

Date, time, duration of incident
Location and people present
Antecedents/triggers
Specific behaviors exhibited
Interventions attempted and their effectiveness
Outcome and resolution
Any injuries or property damage
Follow-up actions required

🎓 Staff Training & Certification

Required Staff Training

CPI/De-escalation Training

First Aid/CPR

Physical Restraint Certification

Crisis Team Training

Training Renewal Dates

📅 Plan Review Schedule

Last Review Date

Next Review Date

Plan Coordinator

Parent Input Date

Additional Notes/Updates

🚨 EMERGENCY CONTACTS 🚨